Achieve Improved Operational Performance and Productivity

The Chamber of Commerce will on July 25th host a virtual workshop on improving productivity and operational efficiency.

This workshop exposes participants to effective techniques for bringing about significant improvement in the productivity and operational performance of both competing and non-competing organizations.

Increased competition and tight fiscal and economic realities are forcing organizations to search for ways to work smarter and more effectively.

The tools presented in this workshop will allow these organizations to improve operations and by extension productivity.

At the end of the workshop, participants will be able to develop a systematic approach to operational improvement, develop a performance measurement system, develop a performance improvement plan, and identify the important change management issues that must be addressed.

The presenter is Dr. Harvi Millar the President of Management Technologies. With over 30 years of experience, he is a leading consultant and trainer in strategic planning, performance management, leadership skills development, productivity improvement, total quality management and customer service.

He has delivered numerous training workshops throughout the Caribbean, namely: St. Lucia, Guyana, Trinidad, Antigua, St. Kitts, the BVI, Bermuda, and in Canada. He holds a B.Sc. (Hons.) from U.W.I. and a Ph.D. from the Technical University of Nova Scotia.

He is a full Professor in the Sobey School of Business at Saint Mary’s University in Halifax, Canada. Dr. Millar is also a jazz musician and composer, a freelance columnist on business and cultural issues.

  Caribbean